DATA PRIVACY POLICY

Effective date: January 2026 | www.shopmunikos.com | info@munikos.com.co

Munikos is committed to protecting your privacy. This Privacy Policy explains what personal
data we collect, how we use it, and your rights.

1. INFORMATION WE COLLECT
When you visit or purchase from our website, we may collect:
- Personal details: name, email address, phone number, billing and shipping address
- Payment information: processed securely through Shopify Payments (we do not store
card numbers)
- Order information: items purchased, transaction history, and order status
- Device and browsing data: IP address, browser type, pages visited, and cookies
- Communications: any messages or inquiries you send us

2. HOW WE USE YOUR INFORMATION
- To process and fulfill your orders
- To send order confirmations and shipping updates
- To respond to customer service inquiries
- To send marketing communications (with your consent - unsubscribe anytime)
- To improve our website and product offerings
- To comply with legal obligations

3. SHARING YOUR INFORMATION
We do not sell your personal information. We may share it with:
- FedEx - to deliver your order
- Shopify and payment processors - to handle transactions
- Meta (Facebook/Instagram) - for advertising, subject to their privacy policies
- Legal authorities if required by applicable law

4. COOKIES
We use cookies and similar technologies to improve your browsing experience, remember
preferences, and analyze traffic. By using our website, you consent to cookies. You may disable
them in your browser settings, though this may affect functionality.

5. META PIXEL & ADVERTISING
We use the Meta Pixel to measure advertising effectiveness and build custom audiences. This tool may collect data about your interactions with our site. For more information, see Meta's Data Policy at facebook.com/privacy.

6. DATA RETENTION
We retain your data for as long as necessary to fulfill the purposes in this policy or as required by law. You may request deletion at any time by contacting us.

7. YOUR RIGHTS
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications
- Lodge a complaint with a data protection authority
To exercise these rights, contact us at info@munikos.com.co

8. SECURITY
Our website runs on Shopify, a globally trusted and PCI-compliant e-commerce platform. All transactions are SSL encrypted. While we take reasonable security measures, no internet
transmission is 100% secure.

9. CHILDREN'S PRIVACY
Our website is not intended for children under 13. We do not knowingly collect personal
information from minors.

10. CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. Changes will be posted on this page with an
updated effective date. Continued use of our website after changes constitutes acceptance.

11. CONTACT
info@munikos.com.co | www.shopmunikos.com